Designed: June 7, 2019
When you visit Combina-Eyewear.com.com we treat personal information about you as described below. We act as data controller in this connection, and you can make inquiries regarding the processing of your personal data to us as described in this personal data policy or by sending an email to: info@Combina-Eyewear.com
We only collect and use your personal data as described by the Danish data protection legislation and the eu data protection regulation (GDPR).
When we use terms such as “personal data”, “processing”, “data controller” and “data processor”, the terms have the meaning described in the data protection legislation.
2. What information do we collect about you, why do we do it and for what purpose?
When you buy goods from us, we process the personal information you provide to us, such as your name, your contact information (including address, email address and phone number) and your credit card information. We collect and process this information in order to deliver goods to you, to accept payment, to process returns, complaints and exchanges, and to manage your account on our website if you have created one.
In addition, we use your personal information to contact you about when a sold out item is back in stock, to process your assessment of the buying experience, to inform you that you have won one of our competitions that you have participated in (if this is the case), or to contact you if there were any problems regarding the delivery of your order or any other problems arising around your order.
We analyze your data to improve our product range and to improve our products and services.
Your information is processed because it is necessary to complete a purchase, and partly because it is necessary for us to communicate with you in an efficient manner and to provide a really good customer service for you as a customer.
You can always contact us if you have any questions regarding personal data and personal information and you can ask us to stop processing your personal data.
Traffic data when you visit our website, analysis and cookies:
When we use direct marketing that you have given your consent to:
If you have given your consent, we may use your address, email address and / or telephone number to send you newsletters and marketing material, specifically designed for you. In this way, we can target our offerings to you and make use of information we already have about you. This deals with information about your previous purchases and your personal information such as gender, date of birth and address. You can always withdraw your consent by sending an email to info@Combina-Eyewear.com or by unsubscribing the newsletter you receive from us.
3. Your information will be shared
We can share your information with our partners. For example, our freight forwarders who deliver your purchased goods to your home. Our website supplier. Providers of analysis and marketing services. Accounting firms. Payment service providers or individual stores where you can pick up your shipments.
We do not share your personal information with third parties unless required by law or consent.
4. Transferring of your information
We store your personal information on servers that are securely located in the EU. Data protection is a high priority and we do not normally transfer your personal data to countries outside the EU. We have high demands on all data processors who are in touch with your personal data information. However, in some circumstances, it may be necessary to transfer your personal data to countries outside the EU. If necessary, we will ensure that the data transfer is highly secured for such situations.
5. Storing and deleting your data
We will delete your personal information when we are not using them and when fulfillment of your order or inquiry has been completed and when deletion is permitted under applicable law.
For example, we delete information from your profile when your account is deleted, however, we keep information about the person for the account and keep billing information for five years. Then we can handle any future inquiries and comply with the applicable accounting legislation. We delete or anonymize information about your purchased goods after five years from the time of purchase, unless you have a user on our website where your purchase history is stored.
You can ask us to gain insight into which personal data we have stored about you and ask us to delete, change, transfer or limit your data by sending an email to: info@Combina-Eyewear.com
6. Your rights
You have the right to gain insight into the personal data that we store or which we otherwise treat about you. You also have the right to change any incorrect personal information, and in special circumstances you have the right to limit our processing of your personal information or request that we delete your personal information. You may always revoke the consent that forms the basis of the processing of your personal data if it invalidates the processing and does not meet the original basis on which the consent is given.
You have the right to object to the processing of your personal data and, in accordance with the EU Data Protection Regulation (GDPR), you may request the receipt of your personal data in the format normally used so that personal data may be easily transferred to you or any other data controller selected by you.
If you would like to complain about our processing of your personal information, we encourage you to contact us. We request that you complain about the processing of personal data to info@Combina-Eyewear.com. You are also entitled under the law to file a complaint with the Data Protection Authority.
7. Updates and changes
8. Inquiry on personal information and contact information
If you want to get deleted, changed, transferred, limited or receive the data of which personal information we have stored about you, please contact us at the address below.
Cookies are small text files that can be used by websites to make a user’s experience more effective.
The law states that we can store cookies on your device if they are strictly necessary to ensure the delivery of the service you have explicitly requested. For all other types of cookies, we must obtain your consent.
This site uses different types of cookies. Some cookies are set by third-party services displayed on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Necessary cookies help make a website useful by enabling basic features such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies allow a website to remember information that changes the way the website looks or behaves. Eg. your preferred language or region you are in.
Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to show ads that are relevant and engaging to the individual user and thus more valuable to publishers and third-party advertisers.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also create multiple cookies to store your login information and your screen display choices. Log in to cookies, last for two days, and the screen options for cookies last for one year. If you choose “Remember me”, your login will continue for two weeks. If you log out of your account, the login cookies are removed.